# General Questions

Discover answers to frequently asked questions about our app, covering topics like installation, customization, and troubleshooting. Access quick solutions to maximize the benefits of our features and services.

<details>

<summary><strong>What is the Paack Shipping App?</strong></summary>

The Paack Shipping App is a Shopify integration that allows merchants to offer customized shipping options, generate shipping labels, and track orders seamlessly through Paack’s API.

</details>

<details>

<summary>Does the app support automatic and manual order processing?</summary>

Yes, the app supports both automatic and manual order processing. You can configure your preference in the app settings.

</details>

<details>

<summary><strong>Is the app compatible with both staging and production environments?</strong></summary>

Absolutely. You can configure separate API credentials for staging and production and toggle between the two environments in the settings.

</details>

<details>

<summary><strong>Can I exclude specific postal codes from shipping?</strong></summary>

Yes, you can easily exclude postal codes by uploading a CSV file in the "Exclude Postal Codes" section of the app.

</details>