# General Information

The **Paack Shipping App** empowers Shopify merchants to efficiently manage paack shipping options. By integrating directly with Paack’s API, merchants can configure shipping rates, automate order pushes, and manage exclusions with ease. 

### **Features Offered by the Paack Shipping App:**

* **Easily Configure Shipping Options**: Add and customize three distinct shipping options for your checkout page directly from the app settings.<br>
* **Automatic & Manual Fulfill Order**: Choose between automated or manual fulfill order submissions if Paack shipping options added to the order.<br>
* **View and Download Shipping Labels**: Generate and download shipping labels as PDFs or ZIP files for individual order.<br>
* **Customize Exclusions**: Import and export postal code exclusions in bulk using a simple CSV file.<br>
* **API Flexibility**: Seamlessly switch between staging and production environments using dedicated API credentials.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://paack.gitbook.io/paack-app/about-app/general-information.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.